Business Excellence

Quality Management

The worldwide adoption of the ISO 9000 series of quality standards has created the need for trained quality professionals to evaluate both internal systems and suppliers.

The two AFNOR-ETA Business Excellence Quality Management Programmes offered are detailed below:

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The Quality Management Systems A/LA Training Course (IRCA Approved)

Internal Auditor Course

The Quality Management Systems Auditor/Lead Auditor Training Course (IRCA APPROVED)

Delegates gain the knowledge, skills and confidence to audit their company’s quality system as well as that of their suppliers. It can also be used to improve general knowledge of quality assurance or audit techniques.

This 5-day course is a key requirement in becoming a Registered Auditor or Lead Auditor under the internationally recognised IRCA scheme.

The course follows an accelerated blended learning style with minimum lectures and maximum delegate involvement. It will give an understanding of quality system auditing, supported by case studies and workshops which develop essential auditor skills.

Please contact Bill Fenton using the details at the bottom of the page to discuss prices and dates for this course. Many of our courses are flexible and we can adjust pricing plans to suit your needs.

For more information on this training programme, download the information sheet using the menu on the right-hand side of this page.

Internal Auditor Course

Internal audits can contribute significantly to maintaining the effectiveness of a quality system and lead to improved performance. A well-established internal audit programme will highlight problems and enable them to be detected before they are found by an external auditor. This is a 2-day course.

For more information on this training programme, download the information sheet using the menu on the right-hand side of this page.

Contact Bill

For more information about any of these courses or to discuss the possibility of becoming a licensee for any of our Business Excellence programmes contact Bill Fenton on +44 (0)1322 31 48 56 or by e-mail using bill.fenton@afnor.co.uk